Rewarding Tangent International Application Support Manager Job in Cameroon

IT Jobs in Cameroon
Cameroon
August 3, 2026
Contract

Job Description

Job Summary

Position: Application Support Manager (Manager – IT Application Support, Enterprise Wallet Platform)
Company: Tangent International
Location: Douala or Yaoundé, Cameroon
Job Type: Contract
Work Mode: On-site
Experience Required: 5–8 years
Industry: Mobile Financial Services / FinTech / IT Operations

About the Role

Tangent International is recruiting an experienced Application Support Manager to support a leading Mobile Financial Services organization in Cameroon. The successful candidate will oversee enterprise wallet platforms, ensuring high availability, performance, and operational excellence for mission-critical digital payment applications handling millions of transactions.

Key Responsibilities

  • Manage end-to-end production support for enterprise wallet platforms.
  • Ensure platform availability, performance, capacity, and SLA compliance.
  • Lead Incident Management, Problem Management, and Root Cause Analysis.
  • Coordinate software releases, upgrades, patches, and change management.
  • Monitor application performance and transaction quality using APM tools.
  • Support Linux/Unix environments and SQL databases.
  • Manage middleware, APIs, payment systems, and Mobile Money integrations.
  • Use ServiceNow, Jira, scripting, and log analysis for operational support.
  • Lead Disaster Recovery (DR) and Business Continuity activities.
  • Drive continuous service improvement initiatives.

Requirements

  • 5–8 years of experience in Application Support, Production Support, or IT Operations.
  • Experience supporting Mobile Money, Digital Wallet, Payment, or FinTech platforms.
  • Strong understanding of ITIL processes, including Incident, Problem, and Change Management.
  • Experience managing technical support teams and third-party vendors.
  • Strong analytical, troubleshooting, and stakeholder management skills.
  • Experience with:
    • Linux/Unix administration
    • Oracle, PostgreSQL, and MySQL
    • Middleware and APIs
    • ServiceNow and Jira
    • Enterprise payment platforms

Benefits

  • Work on one of the region’s leading Mobile Financial Services platforms.
  • Lead business-critical applications processing millions of transactions.
  • Exposure to modern payment technologies.
  • Collaborative and innovation-driven work environment.

How to Apply

Interested candidates should send their CV to:

ahmed.zribi@tanint.com

Location

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