Job Description
OPTIMUM FINANCE Recruitment 2026: Customer Relationship Advisor (H/F) – Douala
OPTIMUM FINANCE Customer Relationship Advisor Job in Douala is a new career opportunity for qualified professionals seeking banking and finance jobs in Cameroon. OPTIMUM FINANCE is recruiting a Customer Relationship Advisor (H/F) in Douala for candidates with a minimum BAC+3 qualification in Finance, Banking, Marketing, Commerce, Management, or related fields.
Email: optitalent@optimum-finances.net
Job Description
Company: OPTIMUM FINANCE
Position: Customer Relationship Advisor (H/F)
Location: Douala, Cameroon
Employment Type: Contractual
Category: Commercial / Communication
Experience Required: 2 years minimum
Main Responsibilities
The Customer Relationship Advisor will be responsible for:
- Developing and managing a customer portfolio;
- Ensuring quality customer experience and satisfaction;
- Building long-term relationships with clients;
- Promoting OPTIMUM FINANCE products and services;
- Identifying customer needs and proposing suitable financial solutions;
- Improving portfolio profitability;
- Supporting customer acquisition and retention strategies;
- Contributing to the achievement of agency sales targets.
Candidate Profile
Applicants must meet the following requirements:
- Minimum BAC+3 degree in:
- Banking and Finance;
- Accounting and Finance;
- Marketing;
- Sales and Commerce;
- Management;
- Business Administration;
- Equivalent field from a recognized university or business school.
- Minimum 2 years of professional experience in a similar position;
- Good command of French;
- Good communication skills in English.
Required Skills to have in OPTIMUM FINANCE Customer Relationship
Successful candidates should demonstrate:
✅ Excellent customer relationship skills;
✅ Strong commercial abilities and sales orientation;
✅ Ability to achieve business targets;
✅ Good organizational skills and discipline;
✅ Sense of responsibility;
✅ Team spirit;
✅ Ability to work under pressure.
How to Apply in OPTIMUM FINANCE Customer Relationship
Interested candidates should send their updated CV to:
📧 optitalent@optimum-finances.net
Recommended email subject:
Application – Customer Relationship Advisor – Douala