Excellent Bilingual Receptionist in Yaoundé – SASA B2E Job
Job Description
Bilingual Receptionist – Yaoundé | SASA B2E
Are you looking for hospitality jobs in Yaoundé? SASA B2E is currently recruiting a Bilingual Receptionist to join its team in Yaoundé, Cameroon. This CDD opportunity is ideal for candidates with strong English and French communication skills and experience in reception, customer service, or the hospitality sector.
Email: recruit.cmr@saasab2e.com
Job details
- Position: Bilingual Receptionist
- Location: Yaoundé, Cameroon
- Contract: CDD
- Number of positions: 1
- Languages: English and French
Key Responsibilities
- Welcome guests and manage check-in/check-out procedures.
- Verify identification, process payments, and issue room keys.
- Handle reservations through phone, email, and online booking platforms.
- Coordinate with housekeeping to ensure rooms are ready.
- Respond to guest inquiries, complaints, and requests professionally.
- Provide information about hotel services, transportation, and local attractions.
- Maintain accurate guest accounts, billing, and payment records.
- Perform daily cash reconciliation.
- Handle administrative duties, filing, data entry, and correspondence.
- Communicate effectively with English- and French-speaking guests.
- Coordinate with housekeeping, maintenance, and food & beverage teams.
- Maintain a professional and welcoming reception area.
Requirements
Candidates should have:
- Fluency in English and French, both written and spoken.
- A Bac, Bac+1, Bac+2, or Bac+3 qualification.
- Experience in reception, front-desk operations, or customer service; the detailed vacancy description indicates 2–3 years of experience as preferred.
- A diploma or certificate in Hospitality Management, Tourism, Business Administration, or a related field is an advantage.
- Good knowledge of Microsoft Word, Excel, and Outlook.
- Familiarity with hotel management systems such as OPERA or Mews is an advantage.
- Excellent communication and interpersonal skills.
- Strong organization and attention to detail.
- A professional appearance and customer-focused attitude.
- Ability to work under pressure, including shifts, weekends, and public holidays.
How to Apply
Applications can be submitted through the vacancy’s online application form or sent to the verified SASA B2E Cameroon recruitment address:
📧 Email: recruit.cmr@saasab2e.com
Subject: Application – Bilingual Receptionist – Yaoundé
Conclusion
The Bilingual Receptionist job at SASA B2E in Yaoundé offers an opportunity for bilingual candidates to build their careers in hospitality and customer service. Applicants should have excellent English and French skills, strong interpersonal abilities, and the flexibility to work shifts, weekends, and public holidays.
