Exciting 10 Customer Service Jobs in Douala – Apply Now

Job Description

Chargé du Service Client (H/F) – 10 Jobs in Douala at MEN BUILDER SARL

Are you an experienced customer service professional looking for customer service jobs in Douala? MEN BUILDER SARL is recruiting 10 Chargés du Service Client (H/F) to join a professional team operating in the agri-food sector. This is a permanent CDI opportunity in Douala for candidates with at least three years of relevant professional experience.

Email: info@men-builder.com

Job details

• Position: Chargé du Service Client (H/F)
• Location: Douala, Cameroon
• Industry: Agri-food
• Job category: Commercial and Sales
• Contract: CDI / Permanent
• Number of positions: 10
• Experience required: Minimum 3 years
• Education: Bachelor’s degree (Bac+3) to Master’s degree or higher
• Languages: French and English
• Experience levels accepted: 2–5 years, 5–10 years, and 10+ years

 Responsibilities

The selected candidates will play an important role in managing relationships between the company and its customers.

Key responsibilities include:

• Handling and following up on customer requests and inquiries.
• Ensuring a high level of customer satisfaction.
• Providing professional and responsive customer service.
• Working with internal teams to resolve customer problems quickly.
• Supporting customer loyalty and retention initiatives.
• Contributing to the continuous improvement of customer relationship management processes.
• Managing customer concerns and complaints professionally.
• Maintaining effective communication with customers and internal departments.
• Supporting the company’s commercial and customer relationship objectives.

Qualifications

Candidates applying for this Customer Service Officer job in Douala should demonstrate strong communication, analytical, and interpersonal abilities.

The required qualifications and skills include:

• Minimum 3 years of professional experience in customer service, sales administration, or a similar administrative position.
• Excellent customer relationship and communication skills.
• Strong negotiation skills.
• Ability to manage and resolve conflicts.
• Ability to work independently.
• Ability to work as part of a team and coordinate with colleagues.
• Good knowledge of office software.

Who Can Apply for This Job?

This recruitment is particularly relevant to professionals who have worked in:

• Customer service
• Sales administration
• Commercial operations
• Client relationship management
• Administrative support
• Customer retention
• Sales and commercial services

Candidates with several years of experience and strong French-English communication skills are encouraged to consider this opportunity.

How to Apply for the Customer Service Job

Qualified candidates interested in the Chargé du Service Client (H/F) position should submit their application through the:

Douala: 650 900 246
Email: info@men-builder.com

Conclusion

The Chargé du Service Client (H/F) recruitment in Douala is an important career opportunity for experienced customer service and commercial professionals. MEN BUILDER SARL is seeking 10 candidates with at least three years of relevant experience, strong communication and negotiation skills, and good written and spoken French and English.