Job Description
Hotel Operations Manager in Yaoundé at Prodiges Hôtel
Are you an experienced hospitality professional looking for a hotel operations manager job in Yaoundé? Prodiges Hôtel is recruiting a Chef(fe) des Opérations to oversee its hotel operations, coordinate multiple departments, manage teams, monitor performance and ensure consistently high service standards.
Email: info@prodigeshotel.com
Job Details
| Job Information | Details |
|---|---|
| Position | Chef(fe) des Opérations |
| Industry | Tourism, Hospitality & Catering |
| Company | Prodiges Hôtel |
| Location | Yaoundé, Cameroon |
| Contract | CDD |
| Experience | 5–10 years or more than 10 years |
| Education | Bac+5 and above |
| Remote Work | No |
| Positions Available | 1 |
| Team Management | Yes |
Key Responsibilities of the Hotel Operations Manager
The Chef(fe) des Opérations will play a central role in maintaining operational efficiency and service quality across the hotel.
Key responsibilities include:
- Coordinating the different departments and operational units of the hotel.
- Supervising department heads and monitoring their activities.
- Ensuring that daily objectives and assigned tasks are properly executed.
- Monitoring human resources, equipment and operational requirements.
- Controlling service quality and ensuring that incidents are addressed effectively.
- Consolidating operational information from different departments.
- Preparing and analyzing operational reports and performance dashboards.
- Monitoring KPIs and identifying performance gaps.
Requirements
Applicants should also have:
- At least 5 years of experience in hotel operations management, deputy hotel management or a comparable position.
- Proven experience managing teams and coordinating several hotel departments.
- Excellent understanding of multiservice coordination and team management.
- Strong knowledge of performance dashboards and KPIs.
- Ability to consolidate and analyze operational data.
- Strong professional reporting skills.
- Good knowledge of Excel and operational monitoring tools.
Essential Skills
Other important qualities include:
- Confirmed leadership and team-building skills.
- Ability to manage supervisors and department heads.
- Excellent organizational and planning abilities.
- Strong anticipation and problem-solving skills.
- Ability to make timely operational decisions.
- Strong analytical mindset.
How to Apply
Qualified candidates interested in this hotel operations manager job in Yaoundé should submit their application through the:
Phone: +237 697 73 10 10 / +237 651 68 68 68
Email: info@prodigeshotel.com
Website: Prodiges Hôtel
Candidates should ensure that their application clearly demonstrates their experience in hotel operations, team management, KPI monitoring, reporting and hospitality service quality.
Final Thoughts
The Chef(fe) des Opérations position at Prodiges Hôtel is a strong career opportunity for an experienced hospitality professional seeking a senior hotel management role in Yaoundé. With responsibility for coordinating departments, supervising teams, monitoring KPIs and improving operational performance, the position requires a combination of leadership, analytical thinking and practical hotel management experience.