Job Description
Collector – Douala | FINSTAR-CM
FINSTAR-CM is recruiting Collector Job in Douala to join its team. This opportunity is open to students, recent graduates, and candidates with varying levels of professional experience who are interested in customer relations, field operations, commercial activities, and financial services. The successful candidates will be responsible for conducting field collection activities, maintaining regular contact with clients, accurately recording collected information, and ensuring that established procedures are followed.
Email: contact@finstar-cm.com
Job Details
| Category | Details |
|---|---|
| Job Title | Collector |
| Company | FINSTAR-CM |
| Location | Douala, Cameroon |
| Number of Positions | 5 |
| Contract Type | Fixed-Term Contract (CDD) |
| Remote Work | No |
| Work Environment | Field-based |
| Management Responsibility | Yes |
| Experience Level | Open to various experience levels |
| Industry | Banking, Insurance & Finance |
| Job Category | Purchasing, Sales & Commercial, Services |
About FINSTAR-CM
FINSTAR-CM operates in the banking, insurance, finance, consulting, audit, accounting, and other services sectors. The company positions itself as a microfinance institution focused on providing financial services and maintaining close relationships with its clients.
Collector Job in Douala Job Responsibilities
As a Collector, your main responsibilities will include:
- Visiting clients in the field to collect required resources and information.
- Conducting collection activities accurately and in accordance with established procedures.
- Maintaining regular communication with clients to ensure a smooth collection process.
- Recording, documenting, and organizing collected information for further processing.
- Building positive relationships with clients and maintaining a high level of customer satisfaction.
- Raising awareness among clients and explaining relevant procedures when necessary.
- Contributing to the continuous improvement of collection and resource-management processes.
- Handling field-related challenges and client concerns professionally.
- Ensuring that all collection activities comply with internal procedures and company standards.
Collector Job in Douala Candidate Profile
FINSTAR-CM is looking for a Collector in Douala who has strong communication and interpersonal skills and can work effectively with different categories of clients.
The ideal candidate should be:
- Comfortable working in the field and interacting directly with clients.
- Organized, reliable, and able to work independently.
- Customer-oriented and capable of building trust with clients.
- Able to communicate clearly and professionally.
- Persuasive and confident when dealing with different audiences.
- Rigorous in following company procedures and internal standards.
- Empathetic and attentive to clients’ needs.
- Capable of handling difficult or conflicting situations professionally.
Collector Job in Douala Education and Experience
Candidates with backgrounds in commerce, communication, public relations, customer service, marketing, or related fields are encouraged to apply.
The recruitment information indicates that the opportunity is open to:
- Students and recent graduates.
- Candidates with less than 2 years of experience.
- Candidates with 2–5 years of experience.
- Candidates with 5–10 years of experience.
- Candidates with more than 10 years of experience.
Although the detailed profile specifies Bac+3 or equivalent in commerce, communication, or public relations, the vacancy criteria displayed on the listing also include candidates with qualifications ranging from pre-Baccalaureate level to Bac+2. Applicants should therefore carefully review the employer’s requirements when submitting their applications.
Language Requirements
- French: Good working proficiency.
- English: Intermediate level is required/preferred according to the vacancy criteria.
Why Apply for This Collector Position?
This Collector job in Douala offers candidates an opportunity to develop practical experience in customer relationship management, field operations, communication, and financial services. The position may be particularly suitable for candidates seeking to build a career in microfinance, banking, sales, customer service, or commercial operations. Successful candidates will work in a dynamic environment where autonomy, organization, communication, and compliance with procedures are important to effective performance.
How to Apply for Collector Job in Douala
Interested candidates should submit their applications through the:
- Phone: +237 620 724 796
- Email: contact@finstar-cm.com
- Email: finstar@carrieres.com