Job Description
Sales Administrator Job in Douala
Are you looking for a Sales Administrator Job in Douala? Sika Cameroon S.A.R.L is recruiting an Administrateur(trice) des ventes to support its sales operations, customer service, export activities and financial administration. This opportunity is suitable for experienced professionals seeking to advance their careers in sales administration, international trade or supply chain management.
According to the published LinkedIn vacancy, the position is based in Douala, Cameroon, and is advertised as full-time with a hybrid work arrangement.
About Sika Cameroon
Sika Cameroon S.A.R.L is part of the Sika group, a company specialising in construction chemicals and industrial solutions. Its products and systems support applications such as bonding, sealing, waterproofing, strengthening and protection.
The company’s local operations are based in the Bonabéri industrial zone in Douala. Sika Cameroon serves customers in Cameroon and the wider Central African region.
Job Details
- Job title: Administrateur(trice) des ventes (Sales Administrator)
- Company: Sika Cameroon S.A.R.L
- Location: Douala, Littoral, Cameroon
- Employment type: Full-time
- Work arrangement: Hybrid, as stated in the LinkedIn listing
- Education: Minimum Bac+3
- Experience: 2–5 years
- Application method: LinkedIn Easy Apply
- Salary: Not specified; the employer indicates that compensation is competitive and depends on qualifications and responsibilities.
Main Responsibilities
The successful candidate will manage the administrative sales process, from receiving customer orders to monitoring payments. The role combines customer service, invoicing, export documentation, compliance and reporting.
1. Order Management and Customer Service
The Sales Administrator will prepare quotations for local and export customers, register and process orders in the company’s ERP system, track order progress and communicate updates to customers. The role also involves coordinating with sales, logistics and finance teams and resolving administrative complaints relating to orders, deliveries and invoices.
2. Invoicing and Sales Administration
Responsibilities include issuing invoices, checking commercial information, monitoring credit notes, rebates and discounts, and maintaining accurate physical and electronic sales records.
3. Export Sales Administration
The position involves registering export orders, coordinating shipping formalities, monitoring inspections and certificates, and preparing export documentation such as commercial invoices and packing lists. The employee will also follow up on shipments and communicate with international customers.
4. Compliance and Triangular Sales
The successful applicant will prepare documentation for triangular sales transactions, follow up on required authorisations and ensure that records comply with internal procedures, group requirements and audit standards.
5. Payment Monitoring and Reporting
The role includes monitoring customer payments, supporting collection activities, updating customer accounts, preparing sales forecasts and producing administrative sales performance reports. The employee will also help improve internal controls and the reliability of data recorded in SAP or equivalent management systems.
Qualifications and Requirements
Candidates should meet the following requirements:
- Minimum Bac+3 in International Trade, Sales Management, Logistics, Business Administration, Finance or an equivalent discipline.
- Between two and five years of experience in sales administration, customer service, international trade or supply chain management.
- Strong knowledge of sales administration processes, invoicing and payment collection.
- Good understanding of Incoterms, export procedures and logistics operations.
- Proficiency in SAP or an equivalent ERP system.
- Good command of Microsoft Excel and office productivity tools.
- Knowledge of internal controls and commercial data analysis.
- Fluency in French and professional written and spoken English.
Experience managing export operations is a major advantage. Experience in an industrial or multinational environment is also highly valued. Knowledge of an additional language is an asset.
Candidate Profile
Sika is seeking an organised, reliable and customer-focused professional who can manage multiple administrative files while meeting deadlines.
The ideal candidate should demonstrate attention to detail, discretion, responsiveness, teamwork and the ability to work under pressure. Strong communication, analytical thinking, problem-solving and prioritisation skills are important for coordinating effectively with internal departments and international customers.
Candidates should also be comfortable working with confidential commercial information and following strict compliance and quality, health, safety and environmental procedures.
Why Consider This Opportunity?
This position offers several potential career benefits for an experienced professional:
- International exposure: The role includes communication with export customers and coordination of international shipments.
- Cross-functional experience: The successful applicant will collaborate with commercial, logistics and finance teams.
- ERP expertise: Working with SAP or an equivalent system can strengthen sales operations and data management skills.
- Compliance experience: Export documentation, internal controls and audit requirements provide valuable professional exposure.
- Career development: The position combines customer service, sales administration and supply chain responsibilities.
- Performance-driven work: The role involves measurable indicators covering order processing, customer satisfaction, invoicing and collections.
- Multinational environment: Working with Sika Cameroon provides experience within an international business group.
How to Apply
Interested and qualified candidates should consult the original Sika vacancy on LinkedIn and submit their application through the Easy Apply option if it remains available.
Review the eligibility criteria and prepare an up-to-date CV highlighting relevant experience in sales administration, export documentation, ERP systems, invoicing and customer service.
Official job listing: https://www.linkedin.com/jobs/view/4476005640/
Applicants should use the original listing to confirm the current application status and follow any instructions provided by the employer.
Frequently Asked Questions
1. Where is the Sales Administrator job located?
The position is based in Douala, Littoral Region, Cameroon.
2. What qualifications are required?
Applicants need at least a Bac+3 qualification in International Trade, Sales Management, Logistics, Business Administration, Finance or a related discipline.
3. How much experience is required?
The published requirements indicate two to five years of relevant experience. Export sales experience is a major advantage.
4. Is knowledge of English required?
Yes. Candidates should have fluent French and professional written and spoken English.
5. How can candidates apply?
Applications are directed through the Sika vacancy on LinkedIn using Easy Apply, subject to current availability.
Conclusion
The Sales Administrator Job in Douala at Sika Cameroon is an opportunity for professionals with experience in sales administration, customer service, export operations or supply chain management. Candidates who combine strong organisational skills with ERP knowledge, commercial documentation expertise and effective communication may find this position particularly relevant to their career goals.
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