Job Description
DHL Global Forwarding Head of Road Freight Job in Douala
DHL Global Forwarding is recruiting for a Head of Road Freight position in Douala, Littoral, Cameroon. The full-time, on-site opportunity is aimed at an experienced logistics professional with more than six years of experience in road freight and logistics.
DHL Global Forwarding is part of DHL Group’s Global Forwarding, Freight business, which provides transportation solutions by air, sea, road and rail. DHL’s official careers platform confirms that Global Forwarding, Freight is one of the group’s major business units.
DHL Global Forwarding Head of Road Freight Job Details
The Head of Road Freight will play an important role in developing and implementing customer operations strategies. The successful candidate will help deliver efficient logistics processes and supply-chain results while supporting commercial and sales activities.
According to the vacancy, the position is based in Douala, Littoral, Cameroon, and is offered as a full-time, on-site role.
DHL Global Forwarding’s presence in Cameroon is also independently supported by DHL-related corporate information. DHL’s Cameroon website provides dedicated Global Forwarding services, while corporate records identify DGF Cameroon PLC with an address in Douala.
Key Responsibilities
The Head of Road Freight will contribute to the development of customer operations strategies and ensure their implementation in accordance with business requirements and corporate policies.
Key responsibilities include:
- Developing operational plans, measures and budgets.
- Managing the movement of goods and information across customer supply chains.
- Developing service programs based on changing customer requirements.
- Supporting sales and commercial teams with new business opportunities.
- Preparing customer RFQs and tenders.
- Participating in customer visits and presentations.
- Coordinating with logistics specialists to create efficient ground transportation solutions.
- Researching and improving road-freight operational techniques.
- Identifying opportunities to expand operational services.
- Optimizing customer order processing, shipping and returns.
- Ensuring compliance with operating standards and procedures.
- Working with IT specialists to manage customer-related data flows.
This makes the role particularly relevant to professionals with strong experience in road freight, supply chain management, operations management, customer service and logistics strategy.
DHL Head of Road Freight Requirements
Candidates are expected to have a Bachelor’s degree and more than six years of experience in road freight and logistics.
The vacancy also highlights a broad range of skills, including CRM, customer support, business strategy, account management, process improvement, supply chain management, project management, negotiation, stakeholder management, people management, pricing, order processing, delivery and returns.
Applicants should therefore demonstrate both technical logistics knowledge and strong leadership and commercial abilities.
What DHL Offers
DHL states that employees can benefit from career development opportunities, professional growth and a global working environment. Its official careers platform emphasizes long-term development, training and opportunities to grow within the organization.
The vacancy also lists a competitive salary and possible further career development among the benefits.
How to Apply for the DHL Job
DHL maintains its official global careers platform where applicants can search and apply for vacancies.
Official DHL Careers: DHL Jobs – Official Recruitment Portal
Final Thoughts
The DHL Global Forwarding Head of Road Freight position offers an opportunity for an experienced logistics professional to take on a senior role in road freight operations in Douala. With a requirement of more than six years of relevant experience, the vacancy is clearly targeted at established professionals rather than entry-level applicants.