CHOICE Cameroon Jobs: 1 Exciting Sales Customer Service Representative in Douala: Apply Now!

Marketing Jobs
Douala
October 12, 2026
Full Time

Job Description

Sales Customer Service Representative at CHOICE INTERNATIONAL FORWARDING CM in Douala

Are you bilingual, customer-oriented, and passionate about sales? CHOICE INTERNATIONAL FORWARDING CM is recruiting a Sales Customer Service Representative in Douala, Cameroon. This opportunity is ideal for candidates with strong communication skills, a commercial mindset, and a commitment to delivering excellent customer service.

Successful candidates will help maintain customer relationships, reactivate inactive clients, identify new sales opportunities, and contribute to the company’s commercial growth.

Job Details

  • Job Title: Sales Customer Service Representative
  • Company: CHOICE INTERNATIONAL FORWARDING CM
  • Location: Douala, Cameroon
  • Job Category: Sales, Customer Service, Commercial
  • Required Languages: French and English
  • Application Email: choice_cm@choicexp.com.cn

About CHOICE INTERNATIONAL FORWARDING CM

CHOICE INTERNATIONAL FORWARDING CM operates in the international freight forwarding and logistics sector. The company provides a professional environment in which customer relations, commercial development, and service quality are important to its activities.

This recruitment opportunity is intended for a motivated professional who can support customer retention, identify new business opportunities, and help strengthen the company’s relationship with its customers.

Key Responsibilities

The Sales Customer Service Representative will be responsible for:

  • Managing and following up on existing customer relationships.
  • Reconnecting with inactive customers to encourage renewed business.
  • Identifying potential customers and new sales opportunities.
  • Communicating effectively with customers to understand their needs.
  • Promoting the company’s services and supporting commercial development.
  • Maintaining positive customer relationships and improving customer satisfaction.
  • Using persuasion and negotiation skills to support sales objectives.
  • Contributing to the achievement of commercial targets.
  • Providing a professional customer experience throughout the sales process.

Candidate Profile

CHOICE INTERNATIONAL FORWARDING CM is seeking candidates who demonstrate:

  • Strong communication and active listening skills.
  • A customer-focused attitude and commercial awareness.
  • Persuasion and relationship-building abilities.
  • Motivation to achieve sales targets.
  • Proficiency in both French and English.
  • The ability to identify customer needs and propose suitable solutions.
  • A proactive approach to customer follow-up and business development.

Qualifications and Requirements

Applicants should meet the following requirements:

  • Educational background in Sales, Commerce, Customer Relations, Marketing, or a related field.
  • Excellent communication and listening skills.
  • Strong persuasion skills and a results-oriented mindset.
  • Fluency in both French and English is essential.
  • Previous experience in sales or customer service is an advantage.

How to Apply

Interested and qualified candidates should submit their CV by email to:

Email: choice_cm@choicexp.com.cn

Applicants are encouraged to send their applications before the deadline and ensure that their CV clearly highlights relevant sales, customer service, communication, and bilingual skills.

Conclusion

This Sales Customer Service Representative opportunity at CHOICE INTERNATIONAL FORWARDING CM offers a chance to contribute to customer satisfaction and commercial growth within the logistics industry. If you have a passion for sales, strong interpersonal skills, and fluency in French and English, consider applying before deadline.

Frequently Asked Questions (FAQ)

1. Which company is recruiting?

CHOICE INTERNATIONAL FORWARDING CM is recruiting for the Sales Customer Service Representative position.

2. Where is the job located?

The position is based in Douala, Cameroon.

3. What qualifications are required?

Applicants should have a background in Sales, Commerce, Customer Relations, Marketing, or a related field.

4. Are French and English required?

Yes. Proficiency in both French and English is essential.

5. Is previous work experience required?

Previous experience in sales or customer service is an advantage, but the announcement does not state it as a mandatory requirement.

6. How can candidates apply?

Candidates should send their CV to choice_cm@choicexp.com.cn.

8. What are the main responsibilities?

The successful candidate will follow up with customers, reactivate inactive clients, identify sales opportunities, and help improve customer satisfaction.

Location

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