Job Description

Ecobank Cameroon Recruitment 2026: Customer Service Officers Needed Nationwide

Ecobank Cameroon S.A. is currently recruiting Customer Service Officers to strengthen its customer experience team across Cameroon. This is an excellent opportunity for graduates and professionals seeking a career in banking, customer relations, and financial services.

Candidates with strong communication skills, customer service experience, and a passion for banking are encouraged to apply before the application deadline.

 Ecobank Cameroon Recruitment 2026 : Job summary

• Company: Ecobank Cameroon
• Position: Customer Service Officer
• Job Type: Full-Time
• Location: Nationwide – Cameroon
• Application Deadline: 26 May 2026, 5:00 PM
• Application Email: ECM-Recruit@ecobank.com

 Ecobank Cameroon Recruitment 2026 About Ecobank Cameroon

Ecobank is one of Africa’s leading banking groups, operating in more than 30 African countries. In Cameroon, Ecobank provides retail banking, corporate banking, digital banking, and financial services to individuals and businesses.

The bank is known for innovation, digital banking solutions, and customer-focused financial services .Visit the official Ecobank website for more information about the bank.”

Main Responsibilities of the Customer Service Officer

Successful candidates will be expected to:

• Welcome and assist customers professionally
• Respond to customer inquiries and complaints
• Promote Ecobank products and digital banking services
• Support account opening and banking operations
• Ensure high-quality customer experience
• Maintain confidentiality and compliance with banking procedures
• Help customers resolve transaction-related issues

Requirements and Qualifications

To qualify for the position, candidates should generally possess:

• A Bachelor’s Degree (preferably in Banking, Finance, Management, Marketing, or related fields)
• Strong communication and interpersonal skills
• Customer service experience is an added advantage
• Knowledge of banking operations and digital banking tools
• Ability to work under pressure
• Professional attitude and good problem-solving skills

Why Work at Ecobank Cameroon?

Working with Ecobank offers several career benefits, including:

• Career growth opportunities
• Exposure to international banking standards
• Professional development and training
• Competitive working environment
• Opportunity to work with one of Africa’s top financial institutions

How to Apply

Interested applicants should send:

• A detailed CV
• A motivation letter / cover letter

to the recruitment email below:

ECM-Recruit@ecobank.com

Ensure your application is submitted before 26 May 2026 at 5:00 PM.

Important Tips for Applicants

Before applying:

1. Use a professional CV format
2. Highlight customer service and communication skills
3. Mention banking or finance-related experience
4. Use a professional email address
5. Double-check your documents before submission

Frequently Asked Questions (FAQ)

Is the Ecobank Customer Service Officer job full-time?

Yes, this is a full-time employment opportunity.

Can fresh graduates apply?

Yes, graduates with good communication and customer service skills may apply.

Where is the job located?

The recruitment is for positions across Cameroon.

What is the application deadline?

Applications close on 26 May 2026 at 5:00 PM.

Final Thoughts

The Ecobank Cameroon Customer Service Officer Recruitment 2026 is a valuable opportunity for job seekers looking to build a professional banking career in Cameroon. Interested candidates are advised to apply early and submit complete application documents before the deadline.

For more banking jobs and recruitment updates in Cameroon, keep visiting our blog regularly.

Contact Us