Job Description
Customer Success Onboarding Job in Cameroon
Are you interested in customer success, field operations, sales support and digital solutions? A new Customer Success Onboarding Job in Cameroon is available at Africa Digital Solutions & Services (AD2S). The company is recruiting a Responsable Customer Success – Onboarding to support the deployment and adoption of GuestiLog, a hotel-management software designed for the African market.
The position is based across Douala, Yaoundé, Bafoussam and Kribi and is offered as a full-time permanent contract. According to the published vacancy, the remuneration includes a fixed component plus commissions.
About the Customer Success Onboarding Job in Cameroon
This Customer Success Onboarding Job in Cameroon combines customer interaction, field prospecting and digital activity tracking. The successful candidate will represent GuestiLog with hotel operators and help promote the transition from traditional tools such as notebooks, WhatsApp and Excel to a digital hotel-management solution. The role therefore requires someone who can communicate directly with customers while also being comfortable working with digital dashboards and business-management tools.
Clean Job Details
| Detail |
Verified Information |
| Company |
Africa Digital Solutions & Services (AD2S) |
| Job Title |
Responsable Customer Success – Onboarding |
| Contract |
CDI / Permanent |
| Work Type |
Full-time, On-site |
| Locations |
Douala, Yaoundé, Bafoussam, Kribi |
| Product |
GuestiLog |
| Salary |
Fixed + commissions |
| Email 1 |
recrutement-guestilog@ad2s.cm |
| Email 2 |
recrutement@ad2s.cm |
| Phone |
+237 671 965 351 |
Key Responsibilities
The selected candidate will be expected to:
- Conduct field prospecting with hotels.
- Present GuestiLog to potential hotel clients.
- Build relationships with hotel managers and customers.
- Support customer onboarding.
- Help customers understand and use the software.
- Follow customer activity and satisfaction.
- Monitor prospects and customer information.
- Record commercial activities using digital tools such as Dolibarr.
- Work with dashboards to track activities and results.
- Combine field interaction with structured digital reporting.
The vacancy specifically describes the position as a hybrid role involving field activity and digital monitoring rather than simple door-to-door sales.
Candidate Profile
The published announcement does not provide a specific academic qualification or years-of-experience requirement.
However, the vacancy clearly indicates that applicants should be comfortable:
- Meeting customers directly.
- Communicating and convincing potential clients.
- Working in the field.
- Using digital tools.
- Working with dashboards and business-management software.
- Following customer relationships.
- Operating across several cities when required.
Candidates interested in hotel technology, customer success, commercial development and digital transformation may find the role relevant.
How to Apply
Applicants should send their CV to:
recrutement-guestilog@ad2s.cm
The vacancy also provides:
recrutement@ad2s.cm
Applicants can additionally contact the recruitment team by telephone at:
+237 671 965 351
Why This Opportunity Is Relevant
This Customer Success Onboarding Job in Cameroon sits at the intersection of customer service, technology, hospitality and commercial development. AD2S describes GuestiLog as a hotel-management solution designed for African operating conditions. A previous AD2S recruitment announcement for GuestiLog also described responsibilities involving hotel prospecting, demonstrations, customer onboarding and ongoing customer follow-up.
For candidates interested in digital transformation and customer-facing technology roles, this position provides exposure to both field operations and software adoption.
Frequently Asked Questions
1. What position is AD2S recruiting for?
AD2S is recruiting a Responsable Customer Success – Onboarding.
2. Where is the position based?
The vacancy lists Douala, Yaoundé, Bafoussam and Kribi.
3. Is this a permanent position?
Yes. The announcement specifies a CDI, or permanent employment contract.
4. Is the position remote?
No. LinkedIn lists the position as on-site.
5. What product will the employee represent?
The employee will represent GuestiLog, a hotel-management software developed for the African market.
6. How can candidates apply?
Candidates can send their CV to recrutement-guestilog@ad2s.cm or recrutement@ad2s.cm. The vacancy also provides +237 671 965 351 as a contact number.
7. Is there an official AD2S website?
Yes. AD2S has an active website at ad2s.cm, presenting digital services including websites, applications, training and project management.
Final Thought
The AD2S opportunity offers a customer-facing role combining customer success, onboarding, field engagement and digital tools. Candidates should carefully review the requirements and submit their CV through the recruitment contacts published by AD2S. For the latest verified recruitment information, follow the original vacancy and check the employer’s official channels before applying.
AD2S official website
