Job Description

First Trust Daily Collection Service Agents Recruitment

First Trust Savings and Loan S.A. (FTSL) is recruiting Daily Collection Service Agents to strengthen its proximity banking and field operations in Cameroon.

According to the recruitment notice, First Trust is seeking candidates who can contribute to its daily collection activities and help improve the quality of services delivered to customers. The position is particularly suited to candidates who are dynamic, customer-oriented and comfortable working in the field.

First Trust is an established Cameroonian microfinance institution. Its official website indicates that the institution has 19 branches across Cameroon, while Cameroon’s official list of licensed microfinance institutions also includes First Trust Savings and Loans.

First Trust Daily Collection Service Agents – Required Profile

Applicants must meet the following conditions:

• Be a Cameroonian citizen.
• Have good moral character.
• Be physically fit.
• Be able to read and write fluently in English and/or French.
• Be dynamic, well-organized and customer-oriented.
• Be available and willing to undertake field-based activities.

The opportunity may therefore appeal to candidates interested in customer service, field operations, microfinance, banking and financial inclusion.

Application File Requirements

Each applicant is required to prepare an application file containing:

1. A handwritten application addressed to the General Manager of First Trust.
2. An updated Curriculum Vitae (CV).
3. Copies of relevant diplomas and certificates.
4. A copy of the applicant’s National Identity Card.
5. A location plan showing the applicant’s residence.
6. Two recent passport-size photographs (4×4).

Applicants should carefully prepare the complete physical file before submission.

First Trust Daily Collection Service Agents – Responsibilities

The recruitment notice does not provide a detailed job description, but the position is clearly linked to First Trust’s daily collection and proximity banking activities.

Typical responsibilities associated with the role are expected to include:

• Conducting field-based collection activities.
• Maintaining good relationships with customers.
• Supporting proximity banking operations.
• Handling assigned collection activities responsibly.
• Representing the institution professionally in the field.
• Contributing to improved customer service.

Candidates should be comfortable interacting with customers and carrying out regular field activities.

Candidate Profile

The ideal candidate should be reliable, physically fit, organized, dynamic and customer-focused. Strong communication skills in either English or French are required, while willingness to work outside a traditional office environment is particularly important.

Experience in microfinance, banking, sales, collections or customer service may be advantageous, although the notice does not state a specific educational qualification or minimum years of experience.

Salary for First Trust Daily Collection Service Agents

Salary is not disclosed in the recruitment notice. Applicants should therefore avoid relying on unofficial salary figures. Compensation and other employment conditions should be confirmed directly with First Trust during the recruitment process.

How to Apply – Verified

Applications are to be submitted physically:

• First Trust Head Office, or
• Any First Trust branch.

First Trust’s official contact information confirms its head office at 182 Avenue King Akwa, Carrefour Paris Dancing, Douala, and its official branch network includes locations in Douala, Yaoundé, Bafoussam, Bamenda, Buea, Limbe, Kumba, Dschang, Bangangté, Melong and Kousseri.

+ 237 680 93 09 30

Visit First Trust’s official website

FAQs

1. Who is recruiting Daily Collection Service Agents?
First Trust Savings and Loan S.A. (FTSL).

2. Where can applications be submitted?
At the First Trust Head Office or any First Trust branch.

3. Is a CV required?
Yes. An updated CV must be included.

4. Is there a specific degree requirement?
The notice does not specify a minimum degree or qualification.

5. Is the salary published?
No. The salary is not disclosed.

6. What language skills are required?
Applicants must be able to read and write fluently in English and/or French.