Job Description
Bilingual Receptionist Job in Yaoundé
Are you an experienced receptionist with strong English and French communication skills? A Bilingual Receptionist Job in Yaoundé is currently available with SAASA B2E, offering qualified candidates an opportunity to work in a full-time, on-site hospitality-related position in Yaoundé, Cameroon.
The position offers a monthly salary of 80,000 FCFA and requires candidates with 2–3 years of relevant professional experience. Full bilingual proficiency in English and French is mandatory.
Bilingual Receptionist Job in Yaoundé – Position Details
SAASA B2E is recruiting a Bilingual Receptionist for a full-time position based in Yaoundé.
| Job Detail | Information |
|---|---|
| Position | Bilingual Receptionist |
| Company | SAASA B2E |
| Location | Yaoundé, Cameroon |
| Employment Type | Full-time |
| Work Arrangement | On-site |
| Salary | 80,000 FCFA/month |
| Experience | 2–3 years |
| Languages | English and French |
| Application Email | APPLY |
Key Responsibilities
The successful candidate will be responsible for managing front-desk and guest-facing activities.
Major duties include:
- Welcoming guests professionally upon arrival.
- Handling guest check-in and check-out procedures.
- Verifying guest identification and processing payments.
- Issuing room keys and maintaining accurate guest records.
- Managing reservations through telephone, email and online booking platforms.
- Coordinating with housekeeping regarding room availability.
- Explaining hotel amenities, services and policies to guests.
- Responding to customer questions, requests and complaints.
- Providing information about local attractions, transportation and services.
- Maintaining accurate guest accounts, billing and payment records.
- Performing daily cash reconciliation.
- Supporting administrative activities including filing, data entry and correspondence.
- Communicating effectively with guests and employees in both English and French.
The receptionist will also coordinate with housekeeping, maintenance and food-and-beverage teams to help ensure a positive guest experience.
Requirements for the Bilingual Receptionist Position
Applicants should have a minimum of 2–3 years of experience as a receptionist, front-desk agent or in a comparable customer-service position. Experience in the hospitality industry is preferred.
A diploma or certificate in Hospitality Management, Tourism, Business Administration or a related discipline is considered an advantage.
Language Requirements
Strong bilingual communication is essential.
Candidates must be able to communicate effectively in both English and French, in written and spoken form.
Personal Qualities
SAASA B2E is looking for candidates who are:
- Dynamic and energetic.
- Professional and presentable.
- Customer-focused.
- Strong communicators.
- Well-organized.
- Detail-oriented.
- Proactive.
- Comfortable working under pressure.
- Flexible with working schedules.
Applicants should also be prepared to work shifts, weekends and public holidays when required.
Technical Skills
Knowledge of Microsoft Word, Excel and Outlook is required.
Experience with hotel management platforms such as OPERA, Mews or similar systems is an advantage.
How to Apply
Click to APPLY
Final Takeaway
This Bilingual Receptionist Job in Yaoundé is a suitable opportunity for experienced customer-service and hospitality professionals who are fluent in English and French. The position offers 80,000 FCFA per month, full-time employment and an on-site work environment.
Candidates who meet the experience and language requirements should prepare an updated CV.