Commercial & Operations Assistant in Douala: 7 Exciting Job Details
Job Description
Commercial & Operations Assistant – Lully Kids
Lully Kids, the children-focused brand of Lully Company SARL, is hiring a Commercial & Operations Assistant in Bali, Douala. The role combines customer service, order management, stock coordination, deliveries, office administration, and social media content creation.
This is an opportunity for a dynamic and organized candidate who is comfortable working with customers, handling daily operations, and representing a children’s brand online.
Commercial & Operations Assistant Job Details
- Job Title: Commercial & Operations Assistant
- Company: Lully Kids / Lully Company SARL
- Location: Bali, Douala, Littoral, Cameroon
- Workplace: On-site
- Employment Type: Full-time
- Working Days: Monday to Saturday
- Working Hours: 8:00 AM – 5:00 PM
- Break: 12:00 PM – 1:30 PM
- Industry: Children’s Products / Retail / E-commerce
- Experience: Not specifically stated
- Languages: Excellent French; English is an advantage
- Application Email: info@lullycompany.com
Commercial & Operations Assistant Key Responsibilities
The Commercial & Operations Assistant will be responsible for:
- Managing customer orders and maintaining customer relationships.
- Preparing orders and monitoring deliveries.
- Managing inventory and tracking incoming and outgoing products.
- Coordinating deliveries and communicating with delivery riders.
- Welcoming and assisting customers at the pickup point.
- Receiving, storing, or reshipping packages according to instructions.
- Creating content for Lully Kids, with a minimum target of 3 pieces of content per week.
- Preparing and hosting at least 2 TikTok Live sessions per week.
- Presenting products and engaging with the online community.
- Preparing regular activity reports.
- Ensuring the office remains organized and properly maintained.
Commercial & Operations Assistant Candidate Profile
The ideal candidate should be dynamic, organized, polite, versatile, and customer-oriented. Candidates should have excellent spoken French, good communication skills, and confidence appearing on camera.
The candidate should also:
- Have good knowledge of social media platforms.
- Be comfortable using standard computer tools.
- Demonstrate punctuality, seriousness, and autonomy.
- Be able to learn quickly and follow instructions carefully.
- Have strong customer-service skills.
- Be comfortable creating digital content and participating in TikTok Lives.
- Have professional communication and interpersonal skills.
- Be proficient in English as an additional advantage.
Why Apply for This Job?
This position offers an opportunity to gain practical experience across sales support, customer service, inventory management, logistics coordination, office operations, and digital marketing within a growing children’s brand.
The role may particularly suit candidates who enjoy combining hands-on business operations with social media and customer engagement.
How to Apply for Commercial & Operations Assistant
Applicants should send their application to:
with the subject:
“Application – Assistant Douala”
The application must include:
- An updated CV.
- A short personal introduction.
- Age.
- Neighborhood of residence.
- Details of any previous professional experience.
- A recent full-body photograph without filters.
- A short answer to the question: “Why would you like to join Lully Kids?”
Only complete applications will be considered. Shortlisted candidates will be contacted for an interview and practical tests.
Application Question & Answer
Q: What position is Lully Kids hiring for?
A: Lully Kids is hiring a Commercial & Operations Assistant.
Q: Where is the job located?
A: The position is based in Bali, Douala, Littoral, Cameroon.
Q: Is the position remote?
A: No. The position is on-site.
Q: What are the working hours?
A: Monday to Saturday, from 8:00 AM to 5:00 PM, with a break from 12:00 PM to 1:30 PM.
Q: What are the main responsibilities?
A: The role involves customer service, order processing, stock management, delivery coordination, office organization, reporting, content creation, and TikTok Live sessions.
Q: How many social media contents are required per week?
A: The successful candidate is expected to create at least 3 pieces of content per week.
Q: How many TikTok Lives are required each week?
A: At least 2 TikTok Live sessions per week.
Q: What qualifications are required?
A: Candidates should have excellent French, good communication skills, basic computer skills, knowledge of social media, and confidence appearing on camera. English is an advantage.
Q: What documents are required to apply?
A: Applicants must submit a CV, a short presentation including their age and neighborhood, previous work experience if applicable, a recent full-body photo without filters, and an answer to “Why do you want to join Lully Kids?”
Q: How can candidates apply?
A: Applications should be sent to info@lullycompany.com with the subject “Candidature – Assistante Douala.”
Q: Will shortlisted candidates be interviewed?
A: Yes. Shortlisted candidates will be contacted for an interview and practical tests.
Conclusion
The Commercial & Operations Assistant position at Lully Kids is a versatile opportunity in Douala for a candidate with strong communication, organizational, customer-service, and social media skills. The successful candidate will contribute to both the company’s daily operations and its growing digital presence.
If you meet the requirements, prepare a complete application and send it to info@lullycompany.com with the required subject and documents.
