Finance Operations Manager Job in Douala: 7 Excellent Career Benefitsv
Job Description
Finance Operations Manager Job in Douala
Are you an experienced finance, banking or fintech professional looking for a management opportunity in Cameroon? The Finance Operations Manager job in Douala at MTN Cameroon presents an opportunity to work in financial technology operations, mobile money support, financial controls and team management.
MTN Cameroon has advertised a position responsible for coordinating fintech processes, supervising back-office activities and ensuring efficient service delivery.
About MTN Cameroon
MTN Cameroon is a telecommunications company that provides mobile connectivity and digital services across Cameroon. Its services include MTN Mobile Money (MoMo), which enables users and businesses to access digital financial services.
The company promotes a workplace culture built around its LIVE Y’ello values: Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect, and Act with Inclusion.
Job Details
- Job Title: Finance Operations Manager
- Official portal title: Manager – Financial Operations, Finance
- Company: MTN Cameroon
- Location: Douala, Littoral Region, Cameroon
- Employment Type: Full-time
- Work Arrangement: On-site
- Education: Degree in a related discipline or equivalent qualification
- Experience: Four to six years in a similar position, including at least two years in a managerial role
- Application Channel: official MTN recruitment portal
Key Responsibilities of the Finance Operations Manager
The successful candidate will coordinate fintech operational processes, supervise back-office staff and ensure that internal controls and service-level agreements are respected.
Key responsibilities include:
- Fintech operations: Coordinate and monitor operational processes, procedures and controls.
- Financial reconciliation: Oversee daily reconciliation of fintech escrow and bank accounts, investigate variances and monitor balances.
- Agent and merchant support: Ensure efficient registration, setup and operational support for agents, merchants, corporate clients and service providers.
- Settlements: Monitor timely liquidations and settlements involving fintech partners.
- Risk management: Support financial controls, audits, fraud prevention and compliance with applicable internal procedures.
- Reporting: Prepare and share relevant operational and financial reports with internal and external stakeholders.
- Customer support: Supervise escalated queries and complaints and coordinate second-level support.
- Training: Develop training programmes on MoMo products, procedures and operational processes.
- Team leadership: Coach employees, monitor performance, identify training needs and support professional development.
- Continuous improvement: Evaluate back-office processes and recommend ways to improve efficiency and service quality.
The role also involves supporting product testing and implementation, managing system-access controls, monitoring performance indicators and escalating critical operational issues.
Requirements for the Finance Operations Manager Job in Douala
According to the supplied vacancy announcement, candidates should meet the following requirements:
- A degree in a related discipline or an equivalent qualification.
- A relevant postgraduate qualification is an advantage.
- Four to six years of total experience in a similar position.
- At least two years of experience in a managerial role.
- Experience in fintech, banking or mobile money is preferred.
- Experience in mobile money back-office operations and support.
- Experience in agent and merchant management.
- Experience in a global or multinational organisation is preferred.
- A good understanding of emerging markets is desirable.
Applicants should be ready to demonstrate their ability to supervise teams, maintain accurate financial records, manage operational risks and resolve complex service-delivery issues.
Candidate Profile
This position is particularly relevant to professionals working in financial operations, mobile money, banking support, fintech service delivery or operational management. A strong candidate should have leadership skills, sound analytical abilities, integrity and the capacity to coordinate different stakeholders.
Experience with reconciliation, financial settlements, merchant support, compliance and operational reporting will be particularly relevant.
7 Excellent Reasons to Consider This Opportunity
1. Exposure to fintech operations
The role provides an opportunity to work with digital financial services and mobile money processes.
2. Management responsibility
The position involves supervising back-office employees and supporting their performance and development.
3. Financial control experience
Reconciliation, settlement monitoring and financial controls are central to the role.
4. Risk management exposure
The successful candidate will contribute to audit readiness, fraud prevention and operational risk mitigation.
5. Cross-functional collaboration
The position involves working with internal teams, financial partners, agents, merchants and other stakeholders.
6. Professional development
The responsibilities can help experienced professionals strengthen their skills in fintech operations, reporting and service delivery.
7. A recognised telecommunications environment
MTN Cameroon operates in the telecommunications and digital services sector, making the role relevant to professionals interested in the intersection of finance and technology.
How to Apply for the Finance Operations Manager Job in Douala
Interested candidates should consult the official MTN recruitment portal and search for the matching position before submitting an application.
- Search for Manager – Financial Operations, Finance.
- Open the matching listing and confirm its current status, requirements and application instructions.
- Prepare an updated CV that highlights relevant managerial experience, financial controls, reconciliations and fintech or banking operations.
- Submit your application using the instructions on the official portal.
Conclusion
The Finance Operations Manager job in Douala at MTN Cameroon is worth considering for experienced professionals with a background in finance, banking, fintech or mobile money operations. The position combines financial reconciliation, risk management, back-office supervision and operational leadership.
For more recruitment updates, career opportunities and application guidance, continue following Global Executif Jobs, your resource for job opportunities in Cameroon.
FAQs
Where is the Finance Operations Manager job located?
The position is listed in Douala, Littoral Region, Cameroon.
What qualifications are required?
A degree in a related discipline or equivalent qualification is required. A relevant postgraduate qualification is an advantage.
How much experience is required?
Four to six years of total experience in a similar position, including at least two years in a managerial role.
Is mobile money experience important?
Yes. The announcement specifically highlights mobile money back-office operations and agent and merchant management experience.
