Exciting MTN Cameroon Recruitment 2026: Apply for Manager – VP Digital Services GTM and Experience Design

Telecommunications
Douala
July 11, 2026
Full Time

Job Description

Are you an experienced digital transformation professional looking for an opportunity to lead innovation in one of Africa’s largest telecommunications companies? MTN Cameroon Recruitment 2026 is now open for the position of Manager – VP Digital Services GTM and Experience Design.

This strategic management role offers professionals the opportunity to shape MTN Cameroon’s digital services ecosystem by driving innovation, customer experience, media, entertainment, e-commerce, and digital growth initiatives.

About MTN Cameroon

MTN Cameroon is one of the country’s leading telecommunications providers, committed to delivering innovative digital solutions that connect millions of people. Guided by its LIVE Y’ello values—Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect, and Act with Inclusion—the company fosters a workplace where employees are empowered to grow and innovate.

The organization continues to invest heavily in digital transformation, customer experience, and next-generation technologies, making it one of the most attractive employers in Cameroon.

Position Overview

Job Title: Manager – VP Digital Services GTM and Experience Design

The successful candidate will be responsible for designing and implementing digital services strategies while improving customer experience across MTN’s digital ecosystem. The role focuses on media, entertainment, e-commerce, mobile data services, and digital innovation.

Main Responsibilities

The selected candidate will:

  • Develop and implement digital services strategies.
  • Drive media, entertainment, and e-commerce growth initiatives.
  • Design customer experience journeys across digital platforms.
  • Improve user interface (UI) and user experience (UX).
  • Monitor digital product performance and recommend improvements.
  • Lead lifecycle management of digital products and services.
  • Manage relationships with third-party digital service providers.
  • Negotiate partnership agreements with external vendors.
  • Monitor market trends and emerging digital technologies.
  • Improve customer touchpoints and eliminate pain points.
  • Lead cross-functional teams to execute digital transformation projects.
  • Support strategic business planning for digital services.
  • Manage project execution and operational delivery.
  • Coach and develop team members while monitoring performance.

Required Qualifications

Applicants should possess:

  • A Bachelor’s degree in Marketing, Engineering, or Business Administration.
  • A Master’s degree is an added advantage.
  • At least 5 years of experience in digital services within the telecommunications industry.
  • Minimum 2 years of supervisory or managerial experience.
  • Experience managing teams and cross-functional projects.
  • Previous experience in mobile data services or an OTT organization is an added advantage.

Required Skills

Successful candidates should demonstrate expertise in:

  • Digital services ecosystem
  • Customer experience (CX)
  • User experience (UX) design
  • User Interface (UI) principles
  • Digital transformation
  • Mobile financial services
  • Telecom charging platforms
  • Business planning
  • Market analysis
  • Consumer behaviour
  • Digital content and entertainment
  • E-commerce strategies
  • Mobile technologies
  • Digital Rights Management (DRM)
  • Presentation and documentation
  • Leadership and people management
  • Conflict resolution
  • Strategic planning
  • Analytical thinking

Fluency in English and French is required.

Desired Competencies

MTN Cameroon is looking for professionals who can:

  • Build and lead high-performing teams.
  • Inspire innovation.
  • Deliver operational excellence.
  • Drive customer-centric transformation.
  • Build strong stakeholder relationships.
  • Solve complex business challenges.
  • Adapt quickly to changing business environments.
  • Deliver measurable business results.

Why Join MTN Cameroon?

Working at MTN Cameroon offers an opportunity to become part of one of Africa’s most innovative telecommunications companies. Employees benefit from:

  • Career development opportunities
  • Leadership training
  • Collaborative work culture
  • Exposure to cutting-edge digital technologies
  • Competitive professional environment
  • Opportunity to shape digital innovation in Cameroon

Who Should Apply?

This opportunity is ideal for experienced professionals in:

  • Digital Transformation
  • Telecommunications
  • Product Management
  • Customer Experience
  • Digital Marketing
  • E-commerce
  • Technology Strategy
  • Business Development
  • Mobile Services
  • Digital Innovation

How to Apply

Interested candidates should submit their applications through MTN Cameroon’s official recruitment platform or the official LinkedIn job posting before the application deadline.

Ensure your CV highlights your experience in digital services, telecommunications, customer experience, leadership, and digital transformation projects.

Final Thoughts

The MTN Cameroon Recruitment 2026 for the Manager – VP Digital Services GTM and Experience Design position presents an outstanding opportunity for experienced digital professionals to contribute to one of Africa’s leading telecommunications companies. If you possess strong leadership skills, experience in digital ecosystems, and a passion for customer experience and innovation, this role could be your next career milestone.

Location

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