Exciting Krystal Palace Douala Recruitment 2026: 1 Telemarketing Consultant Job Opportunity

Job Description

Krystal Palace Douala Recruitment 2026: Telemarketing Consultant Job Opportunity

Krystal Palace Douala Recruitment 2026 is currently inviting applications for the position of Telemarketing Consultant (Consultant(e) en Télévente). This exciting opportunity is ideal for candidates with experience in customer service, telemarketing, call centers, or sales who are looking to advance their careers with one of Cameroon’s leading hospitality brands.

The vacancy is based in Douala, Cameroon, and successful applicants will join the Diamond Club by Krystal Palace Douala, where they will contribute to customer engagement and membership development through professional telesales services.

Email: maryke@promarkstrategies.com

About Krystal Palace Douala

Krystal Palace Douala is a well-known luxury hotel located in Douala, Cameroon. Recognized for its premium hospitality services, the hotel offers business and leisure travelers high-quality accommodation, conference facilities, restaurants, and customer-focused services.

The Diamond Club is the hotel’s customer loyalty program designed to reward members with exclusive benefits and personalized experiences. The current recruitment aims to strengthen the Diamond Club’s customer relationship and telemarketing team.

Position Available

Job Title: Telemarketing Consultant (Consultant(e) en Télévente)

Location: Douala, Cameroon

Employment Type: Full-time (On-site)

Key Responsibilities

Although the recruitment notice does not provide a detailed job description, the successful candidate is expected to:

• Contact prospective and existing customers by telephone.
• Promote Diamond Club membership and related services.
• Build and maintain strong customer relationships.
• Handle customer inquiries professionally.
• Record customer interactions using CRM systems.
• Meet telemarketing and sales performance targets.

Required Qualifications and Skills

To qualify for the Krystal Palace Douala Recruitment 2026, applicants should possess the following:

• Excellent customer service and communication skills.
• Strong interpersonal abilities.
• Commercial and sales skills.
• Previous experience in telemarketing, sales, or a call center environment.
• Ability to work on-site in Douala.
• Ability to manage a high volume of telephone calls while remaining organized and focused.
• Familiarity with CRM software and telephone systems.
• Excellent spoken and written French.
• Functional proficiency in English.

Experience in customer relationship management and telesales will be an added advantage.

Why Apply?

Working at Krystal Palace Douala offers an opportunity to join a respected organization within Cameroon’s hospitality industry. Employees benefit from working in a professional environment while developing valuable skills in:

• Customer relationship management
• Telemarketing
• Sales strategy
• CRM software
• Communication and negotiation
• Hospitality customer service

Candidates interested in building a career in sales and customer engagement may find this role particularly rewarding.

How to Apply

According to the recruitment announcement, interested candidates should send an updated CV to:

Email: maryke@promarkstrategies.com

Telephone: +237 640 657 197